Website Support Pretoria: Why Website Maintenance is Critical
Your website is never "finished." Website maintenance Pretoria and website support Pretoria from Logi-Inkβregular maintenance keeps your site secure and fast. Essential for all websites, including e-commerce stores.
What Happens Without Maintenance
Without regular maintenance, your website will:
- π¨ Get hacked - 30,000 websites hacked daily
- π Slow down - performance degrades over time
- β Break - plugin conflicts, outdated code
- π Drop in rankings - Google penalizes outdated sites
- πΈ Cost more - emergency fixes cost 3x regular maintenance
The Hidden Costs of DIY Maintenance
Trying to maintain your own website?
- β° Time: 5-10 hours/month (R2,500-R5,000 in your time)
- π οΈ Tools: R3,000+/month (security, backups, monitoring)
- π Learning: Constant learning curve
- π° Stress: Dealing with emergencies at 2am
- π° Risk: One hack = R10,000+ in recovery costs
Our maintenance plans start at R599/month - less than hiring help for 2 hours. Perfect for websites we build or existing sites. Includes hosting integration.
WordPress Maintenance Pretoria & Website Care Plans
Website maintenance Pretoria costβchoose the right plan
Basic Maintenance
Perfect for: Small business websites, blogs, portfolio sites
R599/mo Β· No setup fee
Keep your website secure, updated, and backed up.
Core Updates:
- β WordPress core updates (within 48 hours)
- β Plugin updates (up to 10 plugins)
- β Theme updates
- β PHP version monitoring
Security Monitoring:
- β Daily security scans
- β Firewall protection
- β Security notifications
- β Basic hack cleanup
Backup Management:
- β Weekly automated backups
- β 30-day retention
- β One-click restore
Content & Maintenance:
- β 1 hour of minor changes/month
- β Form monitoring
- β Spam filtering
Support:
Email support (response within 24 hours), ticket system, emergency support
Business Maintenance
Perfect for: Growing businesses, e-commerce stores, higher traffic
R1,200/mo Β· No setup fee
Everything in Basic, plus enhanced monitoring, more changes, and priority support.
Everything in Basic, PLUS:
- β Unlimited plugin updates
- β Daily backups (60-day retention)
- β Advanced malware scanning
- β Monthly speed optimization
- β 3 hours of changes/month
- β Real-time uptime monitoring
- β Priority email support (12 hours)
- β Phone support (business hours)
- β Emergency hotline (2-hour response)
Premium Maintenance
Perfect for: Large sites, mission-critical websites, enterprise
R2,500/mo Β· Setup: R1,500
White-glove website care with dedicated support, proactive optimization, and guaranteed response times.
Everything in Business, PLUS:
- β Hourly backups (90-day retention)
- β Advanced security suite
- β Weekly performance optimization
- β 6 hours of changes/month
- β 24/7 real-time monitoring
- β Dedicated account manager
- β 24/7 emergency support (1-hour response)
- β Monthly strategy call
- β Quarterly website audit
Choose Your Perfect Plan
Compare features, pricing, and support across all plans
Complete Website Care
Everything we maintain to keep your website running smoothly
WordPress Core Updates
Monitor releases, test in staging, backup before updating, apply updates, verify functionality, rollback if issues occur. Within 48 hours of major releases.
Plugin Updates
Monitor updates, check compatibility, test in staging first, update live site, verify functionality. We manage all plugins including Contact Form 7, Yoast SEO, WooCommerce, Elementor, and more.
Theme Updates
Monitor theme updates, backup site, test in staging (especially custom themes), apply updates, check design integrity, verify responsive design.
Security Monitoring
Daily malware scanning, firewall monitoring, login security, file change monitoring, vulnerability scanning. If compromised: immediate notification, site quarantine, malware removal, security hardening.
Backup Management
Complete site backups (files + database), off-site secure storage, encrypted backups, 30-90 day retention, monthly test restores, one-click restore capability.
Performance Optimization
Image optimization, code minification, database cleanup, caching optimization, CDN setup. Target: 90+ Google PageSpeed score. Core Web Vitals monitoring.
What Makes Us Different
Local South African team, WordPress experts, transparent reporting, proactive communication
Local South African Team
Real people in your timezone. No outsourced support. Understand SA business environment. Available during SA business hours. Speak your language.
WordPress Experts
10+ years WordPress experience. Core contributors, plugin developers, theme experts, e-commerce specialists, security experts.
Transparent Reporting
Monthly reports, real-time dashboard access (Business & Premium), detailed activity logs, before/after comparisons. Always know what we're doing.
Proactive Communication
We reach out before problems occur. Plugin vulnerability alerts, performance degradation warnings, security recommendations, optimization suggestions.
Security First
We've prevented 10,000+ attacks. Military-grade security, 24/7 monitoring, instant threat response, 100% malware removal success rate.
Lightning-Fast Response
Help when you need it. No waiting days for responses. Real humans (not bots), screen sharing for complex issues, after-hours emergency support.
Real Sites We Maintain
See how we've helped businesses keep their websites secure and fast
Case Study 1: Law Firm Website
Client: Attorneys Inc. | Plan: Business Maintenance
Before: Hacked 3 times in 6 months (R15,000 in cleanup costs), site down 15+ hours/month, Google penalties.
After 12 Months: β Zero hacks, β 99.98% uptime, β Rankings recovered & improved, β 40% faster page loads, β R14,400 saved vs hack cleanup costs.
Case Study 2: E-Commerce Store
Client: Fashion Boutique | Plan: Premium Maintenance
Before: Site crashes during sales, checkout errors losing sales, slow load times (5+ seconds), DIY maintenance taking 15+ hours/month.
After 6 Months: β Zero downtime during Black Friday (R250k in sales), β Load time: 1.8 seconds (200% faster), β 45% increase in conversion rate, β Owner saves 15 hours/month.
Case Study 3: Membership Site
Client: Online Training Platform | Plan: Premium Maintenance
Challenges: Complex custom code, regular feature additions needed, 24/7 availability critical, member data security paramount.
Results: β 99.99% uptime (1 hour downtime in 18 months), β 6 hours monthly updates keep adding features, β Zero security breaches, β Business doubled membership.
Your Questions Answered
Common questions about website maintenance
Do I need maintenance if my site is new?
YES! New sites still need: Security monitoring (hackers target new sites), regular backups (mistakes happen), plugin/WordPress updates, performance optimization.
Can I cancel anytime?
Yes! All plans are month-to-month: 30-day notice required, we'll help transition, you get final backup, no cancellation fees.
What if I need more hours?
Additional hours available: R650/hour, billed separately, no obligation to purchase.
Do you work on non-WordPress sites?
Yes! We maintain: WordPress (specialty), Custom HTML/PHP sites, Shopify (limited services), Joomla, Drupal (quote required).
Can you maintain sites not hosted by Logi-Ink?
Yes! We maintain sites on any hosting: Your current hosting, any hosting provider, we just need access credentials. Note: We can't guarantee performance on hosting we don't control.
What if my site is already hacked?
We can fix it: Sign up for maintenance plan, we'll clean your site (included in Business & Premium), we'll secure it (prevent reinfection), ongoing protection begins. Emergency cleanup (not on plan): R2,500-R5,000.
Why Trust Logi-Ink
Proactive maintenance for 30+ client sites
Enterprise-grade security monitoring
99.9% Average Uptime
Zero Data Loss Record
Expert malware removal & cleanup
24/7 Emergency Support (Premium)
30-Day Money-Back Guarantee
Never Stress About Your Website Again
Let WordPress experts handle your website maintenance while you focus on growing your business.